Telecoms
Gracan Communications have been in the telecommunication industry since de-regulation (1988) and have been intricately involved with introducing a number of PBX in South Africa. We pride ourselves in our ability to provide our clients with service of exceptional quality.
 
Catering for the diverse needs of business the comprehensive range of PABX’s includes analogue, digital and IP systems incorporating world class leading-edge technology. Flexible. For your business to remain competitive, your communications solution needs to adapt rapidly with you. Whether you have expanding personnel, branch offices, a workforce on the move, or significant legacy investment the Panasonic Converged IP-PBX System allows you to manage change at your own pace.
 
Total solution in one box, the converged system works across an existing traditional communications network or integrates seamlessly with your IP data network. Expansion is as simple as plugging in additional adaptor cards or adding extra licenses or a combination

Panasonic KX-TES824

 
The analogue telephone system has taken telephone systems for small to mid-sized companies a giant leap forward, offering features seldom available in this category.
  • 3-level Automatic Reception with voice guidance
  • DISA (Direct Inward System Access) with message
  • Built-in Voice Message (BV)
  • Caller ID display on SLT and APT
  • Flexible SMS routing
  • Intuitive customisation and maintenance
  • UCD (Uniform Call Distribution) with message
  • Doorphones, Door Openers, and Doorbells
  • Automatic configuration for outside (CO) line type
  • Centralised feature setting for T7710 (PBX mode)
  • PC programming (USB/RS232C) and easy maintenance
  • CO busy out
  • Budget management
  • Call charge calculation

 

Panasonic KX-TES824

Panasonic KX-TDE 100/200/600

 

 
The KX-TDE series Pure IP PBXs are advanced corporate communication systems providing IP telephony features and functionalities over both local and broadband IP networks. They are an ideal communication platform to help customers solve all their business telephony needs today as well as in the future as they embrace full IP telephony.
  • Initial system accepts up to 64 IP-proprietary telephones and 32 IP-trunks with the optional DSP card
  • SIP phones accept up to 128 standard
  • 2 Built-in LAN ports
  • Support the new IP-PT KX-NT300 Series
  • Full support of KX-TDA features
  • Upgradeable to KX-TDE by changing the main card (IPCMPR) in the KX-TDA
  • Multi-site programming
  • Server Connection
-DHCP client for KX-TDE
-SNMP Agent / Alarm
-SNTP client
  • Built-in simplified voice message
  • Enhanced walking extension (Hot desking)

Panasonic KX- NS500

 
The KX-NS500 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 288 extensions with an Expansion Unit.
 
The KX-NS500 is also a unified communication system which has rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.
 
It can also use built-in applications, such as a call centre solution, mobile solution, and voice mail system, to provide more efficient work and increased customer satisfaction.
 
 

As a leading challenger in business communications, NEC helps organizations of every size work more efficiently, serve customers more effectively, and cut costs in the short and long terms. We offer powerful small and medium businesses communications solutions — to help your organization maximize performance and realize the money-saving, productivity-boosting benefits of unified communications.

NEC SL1000

 

SL1000 is an intelligent cost-effective telecommunication system that is equipped with capability to adapt functions for immediate and emerging business needs, covering small and medium-sized enterprises (SMEs) and small offices, home offices (SOHOs).

  • Room monitoring from outside
  • Warning Message during night mode
  • Remote Inspection, with auto-emergency call
  • Sensor Connectivity with auto-emergency call and warning message sending
  • Built-In Auto Answer
  • (Standby mode) during night mode
  • TDM/IP Coverage
  • ISDN Compatibility
  • Voice Mail Integration
  • Paging Announcement
  • Programmable Function Keys

 

NEC SL1000

NEC SV8100

 
 
The SV8100 is the perfect solution for organizations that wish to facilitate rapid decision-making, increase employee productivity, and improve customer responsiveness. It delivers superior performance, efficiency, flexibility and reliability when and where it's needed, and is key to survival and growth in today's information-driven business environment.
 
This communications server:
  • Supports  IP, TDM, video, wired or wireless networks
  • Accommodates hundreds of users
  • Provide several high-powered features and apps that branches and remote locations can share
  • Can expand along with communication requirements
  • Is highly reliable
  • Supports open standards, simplifying integration of business processes
  • Complies with green standards
  • Supports voice communications, unified communications and mobility solutions
  • Offers embedded applications that can easily be activated through simple licensing

 

NEC SV8100

The Digital Enhanced Cordless Telephony DECT system not only offers mobility to its users, but cost and time savings too. A DECT system installed and tailored to your company's needs will result in fewer returned calls and the need to use cellphones at the office will be virtually eliminated. The DECT system can be connected to any PBX with analogue extensions. Employees can be contacted anywhere, anytime, via their normal extension numbers. Boost the bottom line in retail by increasing customer care, wherever your managers and staff are in your facility

Spetralink Analogue DECT

 
The Spectralink 74-Series comprise of robust and well-designed handsets that meet demands for free mobility and are built for long-term dependability in harsh environments. The functionalities of the robust and feature-rich handsets make them a valuable working tool for personnel within industries such as healthcare, retail, gas and oil as well as potentially explosive environments (Spectralink 7480).
 
  • Large alphanumeric, back-lit display
  • Volume control and LED indication of incoming and unanswered calls
  • Alarm key
  • 7440/7480: Headset jack
  • 7480: ATEX and IEC approved. Please note to comply with these certifications only approved acceossires can be used.

 

Spetralink 7000 DECT

iServ IP DECT

  • DECT GAP / CAP / CAT-iq – Basestation
  • Wideband Voice (HDSP) Basic and Extended
  • 12 Slot radio with up to 10 voice channels active
    • - 5 CAT-iq wideband audio channels using G.722
    • - 10 audio channels using G.729 (optional)
    • - 10 audio channels using G.726 / G711 codec
  • Worldwide Radio power levels / frequency bands
  • Scalable system from 1 to 40 bases in same network.
  • 200 users (200 handsets registered)
  • Power over Ethernet
  • Over the Air synchronization
  • Support software download to wireless terminals
  • LED status indication
  • Compact design
  • Seamless handover
  • Repeater support

 

iServ IP DECT

Quatro Epygi

 
Epygi Manufacturers Voice over IP Technology for Small to Medium Businesses Worldwide. Epygi Technologies designs, manufactures and disputes globally feature-rich IP PBXs, voice over IP gateways and cost-saving conference servers. Epygi combines telecommunications network knowledge with emerging computer telephony protocols to deliver robust voice over Internet Protocol (VoIP) utility. 
 
Like other Quadro IP PBXs, the Quadro comes with a built-in QoS router for Internet access, a firewall, NAT, DHCP client and server, IPSec and VPN. It can be configured remotely via a web browser using a simple Graphical User Interface (GUI).
 
 

Video  / Voice Conferencing

 
Polycom Voice Conferencing Solutions. Remarkable voice quality for any size room.
 
Voice conferencing is one of the most critical elements of group communication. Excellent voice quality is essential for both voice-only calls and visual communication environments, ensuring that everyone can clearly hear and be heard to improve productivity and deliver a seamless, natural communications experience.
 
Polycom has the widest variety of voice conferencing solutions to meet the needs of any environment:
 
Private offices and small meeting rooms
Conference rooms and board rooms
Large training facilities and classrooms seating hundreds of participants
  • IP and ISDN Video Conferencing
  • Embedded Multipoint software
  • Up to 1080p @ 30fps

Voice Recording

The Voice Logging System platform provides a dependable and versatile solution for the storage and retrieval of telephonic interactions with customers, across all sectors of commerce, industry and the services sectors. The Voice Logging System is used in diverse customer environments, ranging from large call centres to small enterprises, and on many different PABX platforms. 
  • Recommended for companies with more than 4 employees. 
  • Scalable up to thousands of extensions
  • Suitable for Analogue, Digital, BRI (ISDN) and PRI (ISDN)
 
The company offers a line of quality, best of breed, feature-rich IP-PBX and IP-Gateway platforms, providing scalable and distributed telephony solutions that grow with your business needs. By transforming the hardware and software architecture around which it builds its communication platforms, Far South Networks has revolutionized the landscape of commercial telephony deployment, creating smartly packaged and cost-effective solutions that scale from a small, single site office to the multi-site, large enterprise
  • Announcements
  • Barging
  • Budget Trunk routing (allocating minutes per month call capacity per trunk)
  • Call-back
  • Call block list import
  • Call recording (100,000+ minutes, on demand or always)
  • Call-waiting
  • Camp On “Call Back”
  • Channel monitoring (spy feature)
  • Class of service calls and immediate dialling
  • Conferencing
  • Day/Night mode
  • Dial patterns (flexible and comprehensive)
  • Directed pick up
  • DISA
  • Distinctive ringing
  • E-mail support (voice mail and alerts)
  • Feature codes (system/user)
  • Forwarding/Follow-me/Divert
  • Hot desk support

 

Farsouth Com.X IP

 

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CONTACT NUMBER: 0869990833
CONTACT FAX: 0866868150
CONTACT EMAIL: info@gracan.co.za
38 Winston Road
Westville
3631